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Frequently Asked Questions
How can I find out what type of pump I need to use?
In majority of the cases, it’s best to replace the exact same model found in your existing machine, or follow manufacturer recommended specifications found in the owner’s manual. If you are unable to determine which pump may be suitable for your machine, please don’t hesitate to reach out to us.
What is your guarantee?
Hydronics Depot Inc. guarantees all solenoid valves, pumps, and industrial equipment 100%. We strive to only offer the best products in the industry. Should you have any concerns, please do not hesitate to contact us so we can find a solution.
Are your pumps legitimate?
Our commitment to our loyal customers is unwavering, which is why we are dedicated to providing them with only the highest quality products directly imported from Italy. It truly saddens us when we discover that some customers have unknowingly purchased counterfeit pumps. To avoid this, we urge you to check for the unmistakable ‘ULKA Pumps’ logo and sticker as a guarantee that they have been sourced exclusively from us.
I need a custom pump (different voltage, sealing material, etc). Do you supply that?
Yes, please email us at contact@hydronicsdepotinc.com with your request with the quantities required. We will directly work with you on this custom solution and throughout your project.
